Shipping policy

• Processing time: Orders are processed and shipped as soon as possible, typically within 1–5 business days of receiving your order.

 

• Shipping methods & tracking: We use reliable carriers and will provide tracking information by email once your order ships so you can monitor delivery.

 

• Carrier responsibility: Once a package has been handed to the carrier and is marked as shipped, it is under the carrier’s control. We are not responsible for delays, loss, or damage that occur in transit, including those caused by weather, natural events, carrier errors, or other circumstances beyond our control.

 

• Damaged or lost packages: If your package shows damage on delivery or tracking indicates it was lost, please contact the carrier directly using the tracking information and open a claim. Also contact us at pefect.inpink@gmail.com and we will assist with documentation and follow-up.

 

• Questions: If you have any questions about shipping times or a specific order, contact us at pefect.inpink@gmail.com and we’ll help as quickly as possible.